Uncollectable Debt Write-Off
UNCOLLECTABLE DEBT WRITE-OFF
The Accounts Receivable Department at 星空传媒视频 (CCC) is comprised of
two distinct
areas:
A. Student Receivables-individuals who work toward collecting student tuition and
fees.
B. Third Party Receivables-group acts as a collection agency on behalf of CCC.
Student Account Receivables Processes
A. Current-receivables that are less than 90 days old or current payment plan in place
鈥
attempting to collect. After one entire semester of attempting to collect in house,
the
account will be transferred to collection agency and state of Kansas if it is determined
that the debtor is a Kansas state resident.
B. Allowance for Doubtful Accounts-receivables that are greater than 90 days but less
than 360 days. During this time frame, the student will be turned into a collections
agency.
C. Bad Debt 鈥 receivables greater than 360 days, lacking complete payment; requires
BOT
approval to write-off.
The write-off process will occur twice a year. The debt will be written off on the
following dates
December 31 and June 30. Only accounts in the 鈥淏ad Debt鈥 category will be included
in the write-off
process. Below is the detail regarding the write-off process for each receivable category:
Student Receivables
Bad Debt 鈥 This entry will be to write-off any Bad Debt Accounts amount that has not
been collected.
There will be an entry to the student鈥檚 account to pay off the debt, with the description
of 鈥渨rite-off鈥 in
the Student System. There will also be a business office hold service indicator placed
on the student鈥檚
account to prevent registration until the college releases it.
Third Party Receivables
Bad Debt 鈥 This entry will be to write-off any Bad Debt Accounts amount that has not
been collected.
There will be an entry to the student鈥檚 account to pay off the debt, with the description
of 鈥渨rite-off鈥 in
the Student System. Additionally, there will be a corresponding entry to the third
party account to pay off
the debt, with the description of 鈥渨rite-off鈥 in the Student System.
Also, a business office hold service indicator placed on the student鈥檚 account to
prevent registration until
the college releases it.
*A report of debt to be written off will be provided to the 星空传媒视频
of Trustees before it
has been formally written off.
Extenuating Circumstances from the Collections Policy requiring a balance write-off
星空传媒视频 holds firm that it is the student鈥檚 responsibility to pay
their student account
bill in full each semester. If those bills are not paid, a financial hold is placed
on the student account,
preventing registration for future classes, release of transcripts, or receiving a
diploma.
In rare instances, a balance cannot be sent to collections for varying circumstances
and a write-off may be
necessary. Below are examples of those instances and how they are handled:
1. When a student does not have a Social Security Number or is not a United States
citizen.
a. These students cannot be sent to collections and the institution views their balance
as
鈥渂ad debt鈥 when a payment has not been made on the account for two (2) or more
years.
b. This balance will be written off, but the student will not have access to transcripts,
diplomas, or the ability to enroll at 星空传媒视频 until the balance has
been paid in full, regardless of whether it has already been written off or not.
2. A balance of less than $100 cannot be sent to collections.
a. This balance will be written off when a payment has not been made on the account
for approximately one (1) or year.
b. Student will be put on stop for 鈥渂ad debt鈥 and will not have access to register
for
classes, previous transcripts, or diplomas until the balance has been paid in full,
regardless of whether it has already been written off or not.
3. If the Student Accounts Receivable Office internally collects on an account that
has already
been turned over to collections. A write-off may be necessary for the collection agency
fee
that is associated with the bill
4. Miscellaneous 鈥 A write-off may be necessary when students have paid a third-party
vendor
for a lab fee and/or book. VPAA may credit account due to course fees not being accurate.
[Added June 2016; revised November 2020]